On receipt of an order, Tennis Restringer will agree a collection date for the racket(s). Racket(s) are then normally restrung within a day and returned to the customer.
Tennis Restringer will restring and regrip rackets to the specification chosen by the customer when placing the order.
It is the customer's responsibility to ensure that the frame, gromits and handle of each racket are in a sound condition. Tennis Restringer will inspect each racket before commencing any restring or regrip. Any racket deemed unfit for stringing or gripping will be returned to the customer.
Tennis Restringer will not be responsible for any damage to the racket during the stringing process caused by unforseeable flaws in the racket's structure.